Assistant E-Commerce Operation Manager / E-Commerce Operation Manager (Amazon Marketplace)

Job Duties:

• Supervise the E-Commerce team with 6-7 team members
• Manage the shops in Amazon Marketplace, included but not limited to market & customer analysis, sales forecasting, products sourcing and merchandising, products’ listing upload, logistics and all follow up issues
• Plan, analyze and supervise the SEM / SEO campaigns using Google Ads and Amazon advertising platform
• Analyze the SEM marketing campaign reports to maximize the ROI
• Manage product listing contents and search keyword optimization
• Supervise the products’ sales and rankings, and make corresponding price adjustments and sales promotions, in order to boost the products’ sales
• Manage and handle the sales orders and logistics issues
• FBA inventory monitoring and replenishment
• Handle the customers’ complaints and negative feedback, and manage the sales returns and refunds process
• Assist to build up the SOP of E-Commerce team, keep the morale of team members and operate the shops in Amazon Marketplace in high credibility

Job Requirements

• Tertiary education in Marketing, E-Commerce, Business Administration, or relevant subjects
• Having in-depth understandings with the rules, regulations and operations of Amazon Marketplace, and with hand-on experience in running business in Amazon will be a great advantage
• 5 years of practical experience in e-commerce fields, with at least 3 years supervisory experience in managing a team
• MUST familiar with SEM marketing, SEO, PPC and Google Ads
• Familiar in fashion or apparel retail online business is preferable
• Excellent bi-lingual writing and communication skills in English and Chinese (both Cantonese & Putonghua)

工作類型: 全職, 長期

薪酬： $30,000.00至$40,000.00（每月）

時間：

• 日班

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