IT Helpdesk Support

Responsibilities：

• Provide deskside support to end-users, including troubleshooting and resolving basic hardware and software issues.

• Assist in installing, configuring, and upgrading computer hardware and software.

• Assist in setting up and maintaining computer peripherals, such as printers, scanners, and other office equipment.

• Aid users with basic network connectivity and assist in troubleshooting network-related problems.

• Support in performing system upgrades and patches.

Requirements:   

• Computer desktop & laptop technology, Windows 10,11, Microsoft Office 365

• IT helpdesk experience is an advantage

• Good communication in Cantonese and English

• Certificate like CCNA holder will be an advantage

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.