Customer Care Officer - Kowloon Bay (Part time, $80-85)

RESPONSIBILITIES

• Handle customer inquiries via phone.

• Ensure customer queries and feedback are quickly and effectively resolved with courtesy.

• Balance customer’s expectation & service level by providing effective and efficient solutions to customer.

• Immediately available is highly preferred.

 REQUIREMENTS

• DSE / HKCEE or above

• Customer-oriented with good communication skills is essential.

• Good command of both spoken and written English and Chinese, Mandarin will also be an advantage.

• Good PC knowledge and Chinese word processing preferable.

To learn more about Make The Right Call, please visit us People at Make The Right Call [link removed] or follow our Facebook [link removed] or Instagram [link removed] or LinkedIn [link removed]

MAKE THE RIGHT CALL is an equal opportunity employer and welcome applications from all qualified candidates.  All application will be treated in strict and confidence and used for recruitment purpose only.

To learn more about Make The Right Call, please visit us www.maketherightcall.com
 

MAKE THE RIGHT CALL is an equal opportunity & Inclusive employer and welcome applications from all qualified candidates.  All application will be treated in strict and confidence and used for recruitment purpose only. As an award winning call centre, our mission is to develop and growth professional customer service candidates. If you think you are one of us, we look forward to meeting you.

Company Overview

About Make The Right Call

Make The Right Call is based in Hong Kong with more than 20 years’ experience servicing various industries such as International Publishers, Public Utilities, HK SAR Government Departments, International Non-governmental organizations (NGOs), Fast Moving Consumer Goods (FMCG), Automobiles, Trade Fair Exhibitors, E-Commerce & Lifestyle, it’s also an award winning Call Centre in the Customer Service Industry, and attained it’s ISO27001:2013 and Payment Card Industry (PCI Security Standard) certification in ensuring business processes are handled securely and professionally.

Make The Right Call has established its reputation within the Call Centre industry as the “Customer Service Game Changer" and leader in Customer Experience with ongoing innovation, Data Security Awareness, and enhanced Standard Operating Procedures to meet an ever-changing customer behaviour in the new norm business environment.

Operating 24/7, with a seating capacity of over  330 workstations  As a diverse and inclusive organization, we have more than 200 dynamic, energetic, fun and professional team members from all walks of life. Join us at Make The Right Call and learn how you can be a professionally trained Customer Care personnel