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Customer Service Officer (Shift Duties)


荃湾
1年工作经验

职位描述

Responsibilities:

  • Shift duties (7x24)

  • Coordinate with fiber management & network & TV operation for case resolution

  • Handle Building Management Office inbound enquires and enterprise customers

  • Carry out data center operational tasks with data backup, performance monitoring & controls

  • Perform Tier 1 technical support for system and network operations like health check

  • Perform system documentation and preparation of reports

Requirements:

  • Form 5 / DSE or above

  • Minimum 1-2 year relevant working experience

  • Basic knowledge on IT and desktop computer

  • Hard-working, punctuality and positive attitude

  • Able to work on duty, 7x24 shift and overnight shift

  • Working shifts: 08:00 – 17:00 / 14:30 – 23:30 / 23:15 – 08:15

  • Fresh graduates are welcome

 

We offer competitive remuneration packages and career development opportunities. Please visit our website www.i-cablecomm.com for company details and other vacancies information.

Your application may be forwarded to any affiliate companies and successful applicant may be seconded to work at any office as assigned. The information received will be used for consideration of employment only and all personal data supplied will be destroyed within 3 months.

We are an equal opportunity employer.


工作种类
工作地区 荃湾
教育程度
会考 / 中学文凭
受雇形式 全职
行业 媒体 / 印刷 /出版

有关招聘公司
i-CABLE Communications Limited
As a member of i-CABLE Communications Limited, we are dedicated to be a leading broadcasting and telecommunications services provider in Hong Kong, commanding one of the largest and most influential TV viewer and communications service user bases in town. It owns and operates one of the near universal wireline telecommunications networks in Hong Kong, over which it provides Television, Broadband and Telephony services to well over one million households and businesses. To contribute to our business growth, we invite applications for: