Loyalty Project Manager- Payment | Fintech

Are you looking for your next career move? WE ARE THE ONE!

Zero Finance is a wholly owned subsidiary of Zero Fintech (Stock code: 00093). We are one of the leading Fintech Companies in Hong Kong, committed to providing Financial Solutions to our clients since 2014. Our lending business generated a revenue of HKD257 million in 2024 with a rapid growth compared to the revenue of HKD107 million generated in 2021.

X WALLET is the 1st APP in the Hong Kong Market to feature a 5-secondA.I.approval credit product. Our app acquired over 100k users and achieved steady growth over the years. This year, we will continue to break throughwith new features products. Our newly-launched X Pay is one of thenew payment products to excel in the market of Paylater solutions.

To accelerate business growth, we are looking for a high-calibre - You to join our cohesive community! In this role, you will work with experienced crews in our payment team, reporting to the Head of Operation & Strategy. You will be a good fit:

Job Duty

• Strategic Execution: Support the business team in driving and executing partnership strategies aligned with business objectives, ensuring clear KPIs and management reporting to fuel business growth.

• Partnership Marketing Planning: execute partnership marketing strategies and manage daily operations, including online/offline campaign development (e.g., including but not limited to lead generation campaign, digital product promotion via partner’s channels and ad hoc projects etc.) and marketing collateral creation. Provide guidance and oversight to ensure high-quality execution of all partnership activities.

• Performance Optimization: Monitor campaign performance, manage budgets and collaborate with the team to optimize partnership synergy and brand affinity.

• Operational Excellence: Develop and streamline operational procedures to ensure seamless execution of partnership initiatives.

• Stakeholder Coordination: Liaise with external partners and vendors to ensure clear communication and successful delivery of partnership programs.

• Data-Driven Reporting: Generate comprehensive reports to track KPIs (e.g., generated leads quantity and quality, partnership adoption, customer satisfaction) and refine strategies based on real-time performance insights.

• Collaboration Enhancement: Work closely with the Business Development Team to deepen partner relationships, enhance customer lifecycle engagement, and deliver exceptional experiences through targeted campaigns.

What You Will Bring

• Approximately 3-4 years experience of stakeholder management/ partnership management/ campaign marketing/ merchant management, in payment/ retail/ loyalty field.

• Highly motivated problem solver able to identify issues and provide solutions in a fast paced environment.

• Strong commercial and communication skills

• Strong analytics skills and ability to work with numbers and data

• Excellent verbal and written communication skills, in English and Cantonese.

• Bachelor’s degree or equivalent

Why should you join us?

• Rewarding career development on a Fintech-payment project!

• 1:1 coaching and mentoring, work with a friendly, open-minded, supportive team!

• You will be heard, valued, recognised, and appreciated!

• Working in a convenient office location - Sheung Wan!

• Attractive remuneration package with a discretionary bonus!

• The top-notch medical plan includes Annual body check, clinical, hospitalisation & Dental!

• Free flow snacks and drinks! Yay!

• Our little gratitude for your birthday, Festival gifts or red packets!

• Regularly volunteers, sports company activities!

If you are a good fit, please come, click the 'Apply Now' button and JOIN US!

All personal information collected will be treated in strict confidence and used for recruitment purposes only.