Assistant Manager (Network Infrastructure)

INFORMATION TECHNOLOGY SERVICES OFFICE

Assistant Manager (Network Infrastructure)(Ref. 251217005)

Duties

The appointee will join a collaborative team responsible for the development, support and management of the campus network infrastructure.  The main duty areas include, but are not limited to, system/infrastructure/service design, service and project management, and service provisioning.  He/She will be required to:

(a) lead projects related to the design, implementation, and support of network infrastructure, including Wi-Fi, wired networks, and network security for the campus network;

(b) assist in managing day-to-day network operations, maintenance, and incident handling to ensure reliable and high-quality Wi-Fi and wired services;

(c) stay informed of the latest network technologies and recommend enhancements to meet the University’s needs;

(d) collaborate with internal teams and external contractors on network installation and maintenance;

(e) perform scheduled maintenance tasks during non-office hours if required;

(f) maintain standardised documentation, including operational manuals, procedural documents and network diagrams;

(g) communicate effectively with management and business stakeholders; and

(h) perform any other duties as assigned by the Director of Office or his delegates.

Qualifications

Applicants should have:

(a) a recognised degree in Computer Engineering, Electronic Engineering, Information Technology or a related discipline;

(b) at least five years of relevant post-qualification work experience in operating various brands of core network systems in campus or medium to large organisations;

(c) extensive experience in designing, migrating and implementing routing and switching network in campus or large organisations;

(d) proven experience and expertise in managing BGP and OSPF networks;

(e) familiarity with operating switch stack products from various vendors, as well as Layer 2 and Layer 3 protocols, including but not limited to: 802.1D, 802.1W, 802.1S, LACP, MLAG, 802.1Q, 802.1X, ARP, Dynamic ARP Inspection, DHCP, DHCP Snooping, PVST, MACSEC, LLDP, VRRP, PIM, IGMP, DSCP, IPSec, NAT, UDLD, Storm Control, IP Source Guard, ERPS etc.;

(f) proven experience in network infrastructure design and network systems administration, with hands-on knowledge of multi-vendor technologies such as Wireless LAN, firewalls, VPNs, and load balancers;

(g) a forward-thinking mindset to optimise network systems for long-term success;

(h) strong problem-solving skills with an analytical mind;

(i) excellent interpersonal and communication skills as a team player;

(j) the ability to communicate effectively with various parties on projects and day-to-day support issues; and

(k) proficiency in both written and spoken English and Chinese, including Putonghua.

Applicants who have responded to the previous advertisement need not re-apply.

Conditions of Service

A highly competitive remuneration package will be offered.  Initial appointment will be on a fixed-term gratuity-bearing contract.  Re-engagement thereafter is subject to mutual agreement.

Application

Please submit an application through PolyU’s career website (https://jobs.polyu.edu.hk/management).  The closing date for application is 7 January 2026.  The University’s Personal Information Collection Statement for recruitment can be found at https://www.polyu.edu.hk/hro/careers/pics_for_recruitment/.

PolyU is an equal opportunity employer, dedicated to fostering an environment that embraces diversity and demonstrates inclusion of people from all backgrounds, cultures, identities and experiences where all members of the University are treated with fairness, dignity and respect.  To learn more about the University’s “Statement on Equal Opportunities, Diversity, and Inclusion”, please visit our website athttps://www.polyu.edu.hk/hro/equal_opportunities_diversity_and_inclusion/.