Summarized Team Coordinator

Summary of the Role

The Team Coordinator is a pivotal position within the Technical Documentation Quality Control Department. This role ensures smooth workflow management, effective use of resources, timely delivery of documentation, and efficient team operations in a dynamic environment.

Key Areas of Responsibility

1. Product Sample Management

• Media Creation: Photograph and record video instructions for product assembly and usage.
• Sample Logistics: Handle the receipt, organization, storage, and disposal of samples.
• Tracking: Maintain logs to track the movement and status of all product samples.
• Support for Writers: Help with the unpacking, organizing, and distribution of samples.
• Digital Archive: Manage a centralized file system for product-related media and documentation.

2. Project Coordination

• Project Intake: Assess incoming projects and assign tasks accordingly.
• Tool Management: Use tools like SmartSheet to track projects.
• Scheduling: Ensure projects are completed on time and monitor task durations.
• Task Allocation: Coordinate workload among internal team members and external partners.

3. Communication and Collaboration

• Internal Liaison: Serve as the main contact point for coordination teams.
• External Communication: Relay project requirements and updates to external resources.
• Team Interfacing: Foster smooth interaction between internal and external collaborators.

4. Resource & Administrative Management

• Invoice Review: Validate billing from external agencies.
• Leave & Schedule Tracking: Manage records for team WFH, SL, and AL.
• Expense Management: Input and manage receipts and internal costs.

5. Reporting & Team Support

• Performance Reporting: Generate weekly and monthly performance summaries.
• Team Engagement: Organize team-building events and assist with meetings.
• Ad Hoc Duties: Address general team support needs and participate in client discussions.

Team-Wide Contributions

• Prioritize tasks and manage multiple projects simultaneously.
• Encourage innovation, teamwork, and uphold team values and culture.
• Share expertise and mentor junior staff.
• Support overall team goals with reliability and accountability.

Qualifications

Education

• Secondary school diploma or higher.

Experience

• At least 1 year in a project coordination or equivalent role.

Skills & Attributes

• Excellent English communication skills.
• Having a good sense for photography is a big advantage for this role.
• Physically able to handle packages (up to 10–15 kg).
• Highly organized, detail-oriented, and proactive.
• Capable of logical thinking and problem-solving.
• Effective in both independent and team settings.
• Integrity, responsibility, adaptability, and a team-first attitude are essential.

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.