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Operations Support Specialist
Global Logistics System (HK) Co Ltd (赤鱲角)
1 day ago
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Operations Support Specialist


赤鱲角
0 year(s) work experience

Job Description

Job Responsibilities:

  • Provide on-call support including hardware, software and applications

  • Support local on-site hardware and software installation and provide user training

  • Provide trouble-shooting and problem-solving to ensure total customer satisfaction

  • Support and respond to worldwide customer enquiries through email and phone call

  • Maintain and update user manual, conduct health check regularly

 

Job Requirements:

  • Higher certificate, diploma or above in Computer / software engineering related disciplines is an advantage but not a must.

  • Working experience in customer service or application support preferred.

  • Willing to acquire new knowledge, sense of responsibility and with customer-centric mindset is a must.

  • Good command in English and Chinese (Cantonese / Mandarin).

  • Team player and able to communicate effectively within the team and to customers.

  • Highly independent with an analytical mind and good problem-solving skills.

  • Business travel when required

  • Shift duty is required

 

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.


Job Function
Work Location 赤鱲角
Education
大專
Skills 解決問題能力 / 溝通能力 / 團隊合作
Spoken Language Intermediate粵語 / Intermediate英語 / Intermediate普通話
Employment Type 全職
Industry 資訊科技 / 電子商務

About company
Global Logistics System (HK) Co Ltd
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