Customer Officer - Japanese Speaking (客戶主任, 日文)

Your role

- To provide professional customer services to clients via phone calls / email / live-chat
- To handle customer inquiries and fulfill customer requests in areas including dining reservations, travel planning, shopping services, entertainment, sports, recreation & special events
- To manage communication with customers in a friendly, professional & courteous manner
- To perform ad-hoc tasks as assigned

To succeed in this role

- HKCEE / DSE graduated or above
- JLPT N2 level or above in Japanese in both written and spoken
- Effective communication in written & verbal English & Chinese (Cantonese and Mandarin)
- Customer-oriented, good telephone manner & problem solving skill
- Proficient in MS Excel, Word, PowerPoint and Chinese word processing
- Shift duty is required
- Work location: Shatin

有意應徵者可透過以下途徑遞交職位申請:

1. Whatsapp 6392 5242 預約面試
2. 電郵履歷表至career-cso@pccw.com

We offer attractive & competitive salary and benefits, an exciting work environment and excellent career development opportunities.

For more information on other job opportunities of PCCW, please visit our website: www.pccw.com.

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement (http://www.hkt.com/privacy-statement), a copy of which will be provided immediately upon request.