Deskside Support

We are looking for a Deskside Support to join our client’s fast-growing team.

Responsibilities:

• Perform IT end user support, including but not limited to desktops, laptops, mobile phone and related equipment

• Perform set up & installation of IT devices, software & anti-virus software according to internal policies & procedures

• Perform basic troubleshooting diagnosis in office applications, printers, networks etc.

• Perform well service-oriented mind set and supporting co-ordinate ability

• M365, Windows 11 upgrade, asset inventory, Windows 10 and 11 etc

• Working Hour: Mon to Fri - 8:30am to 6:00pm & Alternative Sat – 8:30am to 1:00pm

Requirements:

• Diploma or above

• 1 years related working experience in technical support role

• Familiar with PC/Mac hardware & software

• Familiar with Windows, Office 365, Mobile Device, and other desktop application support

• Analytical with sound communication skills

• Able to work effectively and independently

• Proficient in both spoken and written Cantonese, English

• Immediately available is highly preferable

Benefit:

• Medical insurance

• Gratuity

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.