Customer Service Executive

Responsibilities :

• Manage, organize, and update relevant data using database applications.
• Handle customer orders, inquiries and compliant by phone / E-mail
• Communicate with purchasing / warehouse department and clients for shipment / delivery arrangement
• Provide perfect solutions to client inquiry via different communication channels
• Process customer transactions in a timely and accurate manner
• Handle daily RFQ, order rescheduling & forecast management
• Ac hob job assigned by Manager

Requirements :

• F.5 graduate with 5 or more passes in HKCEE including English (Syllabus B)
• At least 1 year solid working experience in sales administration or customer service field
• Good interpersonal and problem solving skills
• Flexible, self-motivated, multi-task and able to work under pressure
• Strong customer service mindset and excellent telephone manner
• Proficient PC skills and MS Office Applications (MS Word, Excel, PowerPoint, etc…)
• Good command of both spoken & written in English and Chinese, Fluent in Mandarin is an advantage
• Fresh graduates are also welcome
• Immediate Available is highly preferable

Your Application

We look forward to receiving your application materials (preferably by email). Please indicate your earliest possible start date and the Salary expectation in your application and submit by clicking"Apply Now".

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