Customer Service Officer 顧客服務主任 / Assistant Customer Services Officer 客戶服務助理(5-day-work week)

Job Description工作範圍

· Handle customer inquiries (including but not limited to phone calls, emails, voice mail and online sources), and introduce and promote the company’s products and services.

· 處理客戶查詢(包括但不限於電話,電郵,留言及線上來源), 及介紹推廣公司產品服務

· Handle and support administrative work including data entry, filing, etc.

· 處理及支援一般文書工作包括資料輸入、存檔等

· Handle ad hoc assignments as required

· 處理部門主管委派的工作

· Categorize and direct customer requests to relevant departments for follow-up.

· 將客人查詢分門別類致相關部門跟進

Requirements入職要求

· Customer Services relevant experiences is preferred

· 客戶服務工作的相關經驗為佳

· Proficiency in both Chinese (Cantonese & Mandarin) and English

· 良好中文(廣東話及普通話)及英文

· Excellent interpersonal and communication skills, enthusiastic, self-motivated, able to work independently

· 具良好溝通能力、客戶服務技巧，積極主動，能獨立工作

· Proficient in PC Skills including MS Word, Excel and Chinese Word processing (MUST)

· 必須熟悉電腦操作(MS Word, Excel)及中文打字 (倉頡/速成)

· Immediate availability is preferred

· 能即時上班者優先考慮

· Candidates with less experience will be considered as Assistant Customer Services Officer

· 經驗不拘，較少者則會考慮為客戶服務助理

· On the job training is provided

· 提供在職培訓

Working hours工作時間:

· 09:00-18:00 Monday to Friday, 5-day-work week

· 09:00-18:00 星期一至五，5天工作

· 8 hours per day

· 每天工作8小時

Work Location: Kwun Tong

工作地點：觀塘

Benefit: Bank Holidays, Annual Leave, Year-end Bonus,

福利：銀行假期，有薪年假，年終奬金

Comprehensive on job training

完善的在職培訓

有興趣者請將履歷發送到 WhatsApp: 9807 2948/ Email:[via CTgoodjobs 立即申請]

如有查詢請致電人力資源部3166 6529

工作類型: 全職, 長工

薪酬： 每月 $16,000.00 起

福利：

• 在職專業培訓
• 有薪年假
• 有薪病假
• 晉升機會

Work Location: 親身到場

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