Account Manager – Fintech Innovation

Account Manager – Fintech Innovation

Job Highlights

• Manage key fintech B2B accounts and drive client success
• Exposure to cutting-edge trading and financial technologies
• Dynamic career growth in a fast-evolving fintech environment

Our comprehensive packages for you:

We offer attractive remuneration package, including Annual Leave, Double Pay, Year-end bonus, Medical Benefits, Holiday and Birthday Benefits, Marriage Leave, Paternity Leave, Maternity leave, Promotion Opportunities and Travel Rewards etc.

What You’ll Be Doing:

Account Management & Client Success

• Act as the primary post-sales contact for B2B clients, ensuring exceptional service and long-term satisfaction.
• Provide onboarding, product training, and continuous support for fintech trading and digital financial solutions.
• Proactively monitor client performance and usage, resolve issues, and enhance retention and upselling opportunities.
• Build and maintain strong relationships with clients to foster trust and partnership.
• Clearly explain fintech products, trading platforms, and technical solutions to clients.
• Collaborate with internal technical and product teams to address client needs and feedback.
• Stay informed on market trends, competitors, and emerging financial technologies to provide informed advice to clients.

Event & Business Development Support

• Represent the company at exhibitions, fintech conferences, and networking events.
• Engage with potential clients to promote company solutions and generate leads.
• Follow up with prospects, assist in onboarding new accounts, and support business expansion efforts.

Who We’re Looking For:

• Bachelor’s degree in Business Administration, Marketing, Communications, or related disciplines.

• 6–8 years of solid experience in account management, client success, or B2B sales, preferably in fintech, forex, or financial services industries.

• Familiar with trading systems, APIs, or SaaS-based fintech platforms.

• Excellent communication and presentation skills in English, Cantonese, and Mandarin.

• Strong relationship management skills and ability to handle client escalations and technical discussions.
• Confident in representing the company at professional events and building business connections.
• Proactive, client-oriented, and able to work independently under pressure.

Why Join Us?

• Be part of an innovative fintech company driving digital transformation in financial services.

• Work directly with global clients and financial technologies, enhancing your professional exposure.

• Enjoy career advancement opportunities and performance-based recognition in a collaborative and forward-thinking culture.

Apply Now

Join a team that believes in growth, innovation, and people — Apply Now and grow with us.