Assistant Shop Manager - Rado & Mido

Key Responsibilities:

• Lead the team to achieve brand’s objectives and targets in terms of sales, profitability, and service standard
• Responsible for manpower planning and allocation of duties
• Supervise whole team in assigned shop and manage overall shop operations
• Motivate & coach the team to achieve the sales & non-sales objectives with good team spirit
• Propose clienteling strategy. Provide exceptional customer services, and maintain high level of CRM, service follow-up
• Develop and implement store strategies, marketing programs and update visual merchandising to enhance brand’s awareness
• Monitor and review target stock level together with customer needs/buying trends, and advise any suggestions necessary to increase sales
• Collect, analyses and compile report of market information and prepare management reports

Requirements:

• Post-secondary or above
• Minimum 9 years of experience in retail business with 3 years of supervisory experience
• Strong leadership and people management skills
• Able to lead and drive performance
• Good interpersonal and communications skills
• Good command of spoken and written Cantonese, Mandarin, and English
• Proficiency in MS office suite