Client Relations Executive / Client Relations and Accounting Executive

Responsibilities:

Client Services:

• Foster long-term client relationship through resolving client issues proactively and providing professional feedback on clients' enquiries and complaints

• Handle client requests on a timely manner via telephone calls, email and website

• Manage and maintain client database

Account:

• Assist in financial tasks, including invoicing, receipts, payments, credit note

• Maintain accurate the sales transactions and reporting

Administrative Support:

• Handle bid registration during auctions and previews and address to client enquiries on-site

• Ensure all the client data and bids information are kept and updated in good order in the systems

• Coordinate with Specialist departments on all related pre and post auction data to ensure smooth auction process

• Assist in ad-hoc projects as assigned by supervisors
   

  Qualifications:

• Degree in Hospitality / Finance or Business Administration with 3-4 years working experience

• Fluent verbal and written communication skills in Mandarin, English and Cantonese

• Courteous with excellent interpersonal skills, cheerful, well organized and attentive to details

• Client-oriented mindset, willingness to help, sense of responsibility to meet customers’ requests

• Self-motivated and able to work independently

• Willing to work overtime, under pressure and ability to multitask

• Basic accounting knowledge is preferred

• Proficiency in Microsoft Office including MS Word, Excel, PowerPoint and Chinese word processing

• Less financial experience will be considered as Client Relations Executive

• Immediate available is preferred

Interested parties please send your full resume together with present and expected salary to us via Apply Now.

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