Xcelom Limited
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Customer Service Supervisor
Xcelom Limited (不指定)
2025-05-28
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Customer Service Supervisor

Xcelom Limited
刊登於 2025-05-28

不指定
5年工作經驗
牙科保險 / 雙糧 / 教育津貼 / 醫療保險 / 加班費 / 花紅/獎金 / 在職培訓 / 婚假

職位描述

Job Responsibilities:

Oversee Customer Service and Courier team's operations and problems solving;

Arrange roster of CS department and courier team;

Design sample pickup route;

Facilitate sample and information delivery between customers and internal departments;

Communicate efficiently with internal and external parties;

Provide training of new comers;

Perform ad hoc projects as assigned;

Review and modify the SOP when needed

 

Job Requirements:

Higher Diploma or Degree holder in business or any related disciplines;

Minimum 5 years working experience of which at least 2-year supervisory experience is preferable;

Solid CS & Courier management experience is an advantage;

Good phone manner, interpersonal and communication skills with various parties, and problem solving skills;

Responsible, detail-minded, self-motivated, pleasant and a good team player;

Ability to perform multi-tasks and work under pressure;

Willing to perform overtime work and extra duties if necessary;

Alternative Shift on Saturdays;

Immediate availability is highly preferred

 

Application:

We offer medical insurance coverage, double pay, discretionary performance bonus, and external training opportunities in management / science to the right candidate. Please apply with your resume with details of qualification, experience, present and expected salary to [via Apply Now]

 

All personal data collected would be used for recruitment purpose only.

 

We offer an attractive remuneration package with fringe benefits to the right candidates, such as

  • Career advancement opportunities
  • Guaranteed 13th Month Salary
  • Discretionary Performance Bonus
  • Group Medical & Dental insurance
  • Overtime pay
  • Education Sponsorship
  • On-the-job training
  • Friendly working environment
  • Free Snacks & Drinks
  • Staff Recreation Activity

Application:

Interested parties, please send full resume with details of qualification, experience, present and expected salary and date available by clicking Apply Now.

(All information received will be kept in strict confidence and for recruitment purpose only)

For more job vacancies, please visit our website 
https://www.xcelom.com/join.php


工作種類
工作地區 不指定
待遇 牙科保險 / 雙糧 / 教育津貼 / 醫療保險 / 加班費 / 花紅/獎金 / 在職培訓 / 婚假
教育程度
大專
技能 解決問題能力 / 溝通能力 / 團隊合作
行業 醫療 / 製藥

有關招聘公司
Xcelom Limited
Xcelom Limited
 

Xcelom is the exclusive licensee and provider of the Non-invasive Prenatal testing patented service from the Chinese University of Hong Kong in Hong Kong. It has redefined traditional prenatal screening and has been adopted worldwide for an improved screening of fetal chromosomal abnormality.

Since its establishment in 2014, Xcelom has grown exponentially, gaining extensive support from medical professionals and the public for the services offered by our team of experts and state of the art laboratory. Founded and entirely operated in Hong Kong, Xcelom is currently one of the largest local genetic testing services provider. Abided by international standards, it looks to expand into the overseas market in the near future.

Xcelom Website: http://www.xcelom.com