Customer Service Supervisor
職位亮點
職位描述
Job Responsibilities:
Oversee Customer Service and Courier team's operations and problems solving;
Arrange roster of CS department and courier team;
Design sample pickup route;
Facilitate sample and information delivery between customers and internal departments;
Communicate efficiently with internal and external parties;
Provide training of new comers;
Perform ad hoc projects as assigned;
Review and modify the SOP when needed
Job Requirements:
Higher Diploma or Degree holder in business or any related disciplines;
Minimum 5 years working experience of which at least 2-year supervisory experience is preferable;
Solid CS & Courier management experience is an advantage;
Good phone manner, interpersonal and communication skills with various parties, and problem solving skills;
Responsible, detail-minded, self-motivated, pleasant and a good team player;
Ability to perform multi-tasks and work under pressure;
Willing to perform overtime work and extra duties if necessary;
Alternative Shift on Saturdays;
Immediate availability is highly preferred
Application:
We offer medical insurance coverage, double pay, discretionary performance bonus, and external training opportunities in management / science to the right candidate. Please apply with your resume with details of qualification, experience, present and expected salary to [via Apply Now]
All personal data collected would be used for recruitment purpose only.
We offer an attractive remuneration package with fringe benefits to the right candidates, such as
- Career advancement opportunities
- Guaranteed 13th Month Salary
- Discretionary Performance Bonus
- Group Medical & Dental insurance
- Overtime pay
- Education Sponsorship
- On-the-job training
- Friendly working environment
- Free Snacks & Drinks
- Staff Recreation Activity
Application:
Interested parties, please send full resume with details of qualification, experience, present and expected salary and date available by clicking Apply Now.
(All information received will be kept in strict confidence and for recruitment purpose only)
For more job vacancies, please visit our website
https://www.xcelom.com/join.php
工作種類 | |
工作地區 | 不指定 |
待遇 | 牙科保險 / 雙糧 / 教育津貼 / 醫療保險 / 加班費 / 花紅/獎金 / 在職培訓 / 婚假 |
教育程度 |
大專
|
技能 | 解決問題能力 / 溝通能力 / 團隊合作 |
行業 | 醫療 / 製藥 |
Xcelom is the exclusive licensee and provider of the Non-invasive Prenatal testing patented service from the Chinese University of Hong Kong in Hong Kong. It has redefined traditional prenatal screening and has been adopted worldwide for an improved screening of fetal chromosomal abnormality.
Since its establishment in 2014, Xcelom has grown exponentially, gaining extensive support from medical professionals and the public for the services offered by our team of experts and state of the art laboratory. Founded and entirely operated in Hong Kong, Xcelom is currently one of the largest local genetic testing services provider. Abided by international standards, it looks to expand into the overseas market in the near future.
Xcelom Website: http://www.xcelom.com