Helpdesk Assistant Manager
职位亮点
职位描述
Seconded to our clients of public sector to perform the followings:
- Provide helpdesk support, meeting room support, VIP support (Director grade or above) and data centre operation
- Supervise a team of technical staff
- Etc.
Entry Requirements:
- University degree in Computer Science or related discipline
- Min 6 years' solid experience in Helpdesk support job duties
- Prior experience providing on-site support in a sizeable organization
- Good analytical and interpersonal skills
- Experienced in trouble shooting
- Good command in both spoken and written English and Chinese
- Eligible to work in Hong Kong
Other Requirements:
- Local Area Network
- Microsoft Active Directory and Microsoft Operating System (Windows 10, 11)
- Microsoft Office 2016/2019/2021/2024 (Word, Excel, PowerPoint and Access)
- Microsoft Exchange/Outlook
- Microsoft SharePoint 2013/2016/2019
- Virtual PCs Management & Support
- Mobile Device Management & Support (iOS and Android)
- Endpoint Security & Control (user authorization, endpoint protection, endpoint hardening and data protection)
- Meeting Room Management & Support (internal / external events with multiple parities included video / audio conferencing and guest Wi-Fi)
- Video Conferencing and Collaboration Tools Support (Zoom and MS Teams)
- IBM Notes R9/R12
- Infrastructure Project Management
- Data centre & IT Service Management
- Mass deployment E.g. Windows client O/S migration, security patch deployment, etc
Interested parties please send detailed resume with present/expected salary to HR Department.
Address: Room 1202, 12/F, Harcourt House, 39 Gloucester Road, Wanchai, Hong Kong.
Tel: 2838-6813
Fax: 2838-6776
Website: www.edps.com.hk
Visit our website for more job openings.
We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes within the Group. Applicants not hearing from us within six weeks from the date of advertisement may consider their applications unsuccessful.
工作种类 | |
工作地区 | 香港岛 |
教育程度 |
学士
|
技能 | 组织能力 / Microsoft Word / Microsoft Excel / Microsoft PowerPoint |
口语语言 | 良好粤语 / 良好英语 |
书写语言 | 良好中文 / 良好英语 |
受雇形式 | 合约 |
行业 | 资讯科技 / 电子商务 |