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Senior Customer Service Officer (Competitive package $280,000 - $360,000 per year)
NTK Academic Group Limited (铜锣湾)
$23,000-$28,000/月1天前
Account Manager
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Customer Service Officer (Competitive package from $288,000 per year)
NTK Academic Group Limited (铜锣湾)
$24,000-$28,000/月5天前
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HOCK CHEMIE INNOTECH LIMITED (不指定)
$15,000-$20,000/月6天前
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Senior Customer Service Officer (Competitive package $280,000 - $360,000 per year)


铜锣湾
3年工作经验
$23,000-$28,000/月
牙科保险 / 教育津贴 / 五天工作周 / 医疗保险 / 花红/奖金 / 在职培训 / 恩恤假

职位亮点

  • 5-day work, fixed schedule
  • Incentive, Allowance, Bonus
  • Career advancement, comprehensive training

职位描述

At NTK, our mission is to nurture a student’s full potential through academically rigorous instructions. We resonate with our students to inspire their learning with passion, enthusiasm and dedication.You will embark on a challenging yet rewarding experience in advancing your skills and areas of expertise in a multi-cultural and team oriented environment. All in all, there is nothing more gratifying than making positive impacts on the futures of our students! 

If you are aspiring to build your career in the education field, and have met the following requirements, we welcome you on board to this incredible journey!

Job Responsibilities:

  • Answer professionally enquiries from parents, students and referring agencies
  • Provide seamless solutions and services to help students succeed in their education choices
  • Follow up with a defined student base to enhance continuous service and new education needs
  • Prepare reports related to student recruitments
  • Assist in ad hoc projects for the school

Essential Qualities

  • Bachelor or above with minimum 3 years of working experience in the customer service field
  • Sales experience is preferred
  • Excellent command of spoken and written English, Chinese (including Cantonese and Putonghua)
  • Possess problem-solving skills and good listening skills to provide seamless and professional education solutions and services
  • Able to prioritize and handle multiple tasks simultaneously
  • A good team player and good interpersonal skills 
  • Candidate with more experience will be considered as Customer Service Supervisor
  • Immediate availability or short notice is highly preferred

What We Offer

  • 5-day work week in a vibrant and multicultural work environment
  • Unique opportunity to work under an expanding brand with nearly three decades of legacy
  • Comprehensive training and professional development program
  • Career advancement opportunities in a market leading organisation
  • Medical benefits (in-patient and dental) and monthly wellness sponsorship for leisure activities
  • Attractive remuneration package, monthly allowance, incentive and performance-based bonus

Interested candidates should visit our recruitment page to submit their application and CV. 

Note: Shortlisted applicants will be invited to interview by HR staff and interview details will be confirmed by email.

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.


工作种类
工作地区 铜锣湾
待遇 牙科保险 / 教育津贴 / 五天工作周 / 医疗保险 / 花红/奖金 / 在职培训 / 恩恤假
教育程度
学士
技能 客户服务 / 解决问题能力 / 积极倾听
口语语言 良好粤语 / 良好英语 / 良好普通话
书写语言 良好中文 / 良好英语
受雇形式 全职
行业 教育 / 培训

有关招聘公司
NTK Academic Group Limited
Established in 1996, NTK Academic Group is a registered school and leading educational service provider in Hong Kong. We specialize in academic tuition for students following international and local curricula, standardized test preparation, and educational planning and consultation services. We are also a fast growing publisher with more than 30 study guides published. NTK has the largest full-time teaching faculty among learning centers in Hong Kong. We are also an official ACT test center and an Edexcel Academic Partner Center.

We believe that academic success depends on good teaching, which we ensure via our commitment to education. Over the years, our team has helped countless students achieve admissions to elite schools and universities around the world.