Store Manager (Luxury & Fashion)

Job Description

We are currently seeking a highly motivated Store Manager/ Assistant Store Manager with excellent in Retail Luxury/Fashion business & shop management

Achieve monthly personal target

To build repeated clientele and maintain customer relationship of your team

 

Roles & Responsibilities:

• Manage the daily operation of the store and main the highest standard of shop environment
• Lead , supervise and coach the team to deliver excellent customer service ,solicit customer feedbacks and understand customer needs Evaluate colleagues working abilities and coaching
• Customer Relationship Management : managing our customer database , drive appointment bookings in order to achieve company target
• Leading on instore client telling event and other marketing events
• Drives and leads accurate stock management, execute stock count and order processing
• To facilitate the marketing programs with professional execution to enhance customer experience
• Candidate with less experience will be considered as Assistant Shop Manager

Experiences:

• At least 3 years in managerial level, preferably in High End retail industry
• Previous experience leading a middle size team to drive business outcomes
• Excellent communication with problem solving skills
• Strong leadership and people management skills
• Strong operations skill & experience in store administrative arrangement
• Good command of spoken Cantonese, Putonghua and English
• Proficiency in MS office (Excel, Word)