Server Engineer / System Engineer - IT Service Provider

Responsibilities

• Provide technical guidance to teammates and technical support to clients
• Act as IT infrastructure senior Level II / subject matter expert / Level III engineer on solving different IT infrastructure problems
• Act as escalation point for other team members on IT infrastructure problems
• Actively monitor client’s infrastructures and execute preventive measures to prevent problems / issues from happening
• Work with helpdesk team leader on providing top level service to our clients in a timely and professional manner
• Provide infrastructure advice both internally and to clients on improving system efficacy, stability, performance and security
• Collaborate with teammates to design and implement technology solutions and projects
• Develop junior teammates on technical skill sets
• Maintain update records of client’s IT infrastructure
• Understand and deploy company culture and standards
• Remains contactable via phone out of office hours
• Flexible on work hours including weekend and public holidays
• Perform other ad-hoc tasks as assigned

Requirements

• Diploma or above in Information Technology, Software Engineering or related fields
• Fluency in written and spoken English is mandatory; Fluency in spoken Mandarin would be an advantage
• Ability to deliver results in an efficient manner in constrained timeframes
• Able to work under stress
• Solid and strong hands on experience on Microsoft Windows Service technologies is a must
• Solid and strong experience with multi-sites infrastructure deployment
• Solid and strong hands on experience on IT infrastructure including servers, storages, data backups, replications network, UPS, etc.
• Strong troubleshooting skills
• Excellent communication and interpersonal skills, within the company and at all levels of clients

Work Experience Requirements

• Minimum 5 years' experience in a technology support role, with minimum 3 years' experience in a senior engineer role
• Experience in a service provider environment is preferred
• Trade floor or financial services IT experience is an advantage
• Certificate holder of MCSE / MCITP, Microsoft MS / AZ, VCAP, VCP, CISSP, CISA, etc. is a plus

We offer competitive salary and package for the right candidate. Interested parties please provide detailed resume stating current and expected salary on CV by clicking "Apply Now".

All personal data collected will be treated in strict confidence and only be used for recruitment purposes.

Applicants who do not hear from us within 8 weeks from the date of application may consider their applications unsuccessful and their information will be destroyed within 12 months of receipt.