Service Delivery Manager / Service Delivery Officer (5 days work)

Job Highlights
5-day work, Life & Medical & AD&D Insurance, AL
Service Delivery, Customer Service,
Communication & interpersonal skills
Key Responsibilities
• Deliver the professional customer service to clients of both Hong Kong and Singapore and achieve the agreed service level

Job Scopes
• Handle client enquiries, service requests and feedbacks of the assigned accounts
• Communicate with clients to follow up the job orders
• Prepare regular client reports
• Arrange regular client meetings to collect feedbacks and requirements
• Support ad-hoc projects as assigned by the superior

Qualifications
• Higher diploma or above in any discipline
• With working experience in customer service / account servicing is preferred, fresh graduates will also be considered
• Good communication and interpersonal skills
• Proficient in written and spoken English and Cantonese
• Proficient in using MS Office applications (Word, Excel, PowerPoint) 
Candidate with less experience will be considered. 

Interested parties, please send your CV with current and expected salary, availability to HR Department.

(All information provided by applicants will be treated in strictly confidential and used only for recruitment purpose.   All personal data of unsuccessful applicants will be destroyed after 6 months.)