On-site Technical Assistant

Make The Right Call
刊登于2024-05-01

葵芳
1年工作经验
医疗保险 / 婚假

职位亮点

  • 1-2 experience at customer/e-commerce services
  • shift : 10:00 am to 19:00 pm
  • Immediately available is highly preferred

职位描述

KEY RESPONSIBILITIES

  • Flexible and able to visit our merchant stores to provide merchant app training to the merchants.
  • Update Merchants about additional features, applications & it’s usage time to time.
  • Excellent communication and presentation skills in Cantonese.
  • Ability to provide training individually as well as a team.
  • Ability to understand clients queries and resolve it in an efficient manner.


PERSONAL SPECIFICATION

  • Excellent customer service attitude, Customer-oriented with good communication skills
  • Well-organized, Independent and Self-initiated


REQUIREMENTS

  • 1-2 years’ experience at least in any segment of customer services, e-commerce experience will be an added advantage.
  • Native in Cantonese
  • Customer-oriented with pleasant telephone manner.
  • Hands on PC skills (Microsoft office, Internet etc.).
  • shift : 10:00 am to 19:00 pm
  • Immediately available is highly preferred


To learn more about Make The Right Call, please visit us www.maketherightcall.com 


MAKE THE RIGHT CALL is an equal opportunity & Inclusive employer and welcome applications from all qualified candidates. All application will be treated in strict and confidence and used for recruitment purpose only. As an award winning call centre, our mission is to develop and growth professional customer service candidates. If you think you are one of us, we look forward to meeting you.


工作种类
工作地区 葵芳
待遇 医疗保险 / 婚假
教育程度
会考 / 中学文凭
技能 客户服务 / 沟通能力 / 组织能力
口语语言 流利粤语
受雇形式 全职
行业 广告 / 公共关系 / 市场营销

有关招聘公司
Make The Right Call
About Make The Right Call

With over 17 years of experience, Make The Right Call has established its reputation within the Call Centre industry as the “Customer Service Game Changer” and leader in Customer Experience with ongoing innovation, Data Security Awareness, and enhanced Standard Operating Procedures to meet an ever-changing customer behavior in the new norm business environment.

Operating 24/7, Make The Right Call works as an integrated extension to Global Brands. Our call center is based in Hong Kong with a seating capacity of over 250 and able to service up to 15 different languages, not only Asian and English-speaking markets but also to the European market.

Make The Right Call is an award-winning Call Centre in the Customer Service Industry, and attained it’s ISO27001:2013 and Payment Card Industry (PCI Security Standard) certification in ensuring business processes are handled securely and professionally.