Application Support (Youth Worker) (Information Technology Unit)

Job Duties and Responsibilities:

• Provide technical and application support to end users.
• Collaborate with software developers and service providers to deliver support and maintenance on the cloud environment.
• Monitor and maintain system performance, to ensure network stability and cybersecurity.
• Assist in user acceptance test and execute system deployments.
• Document process, procedures, and technical specifications.
• Perform general administrative duties, such as procurement, managing inventory, etc.
• Other duties assigned by immediate supervisor.

Entry Requirements:

High Diploma or above in Computing or related fields.

Knowledge, Skills and Abilities:

• Solid experience in providing technical support on the cloud platform.
• Ability to provide step-by-step technical support in both written and verbal.

Personal Attributes:

• Strong problem-solving and communication skills.
• Self-motivated, positive thinking and proactive person.

Remarks:

• Only shortlisted candidates will be notified to attend a written test and/or interview
• Full-time employee benefits: paid annual leave, family leave and medical allowance

Click “Quick Apply” via . If the applicant has not been interviewed within 3 months, the application will be regarded as fail and the information will be destroyed immediately. If you are being interviewed but not admitted, information will be destroyed within 1 year after the completion of the recruitment process.

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