Customer Services Executive / Project Coordinator`

Responsibilities:

• Responsible for account management and serving clients in professional manner.
• Coordinate various types of translation and multilingual communication projects between customers, internal departments and linguists.
• Follow up project management, proofreading, final quality check and ensure complete and proper delivery of projects.
• Work closely with Project Management Team to define client requirements and to ensure client satisfaction on delivered services.
• Assist in developing translation resources and administration works related to the projects.

Requirements:

• Bachelor’s degree, preferably in translation, communication, linguistic, Business or related disciplines.
• At least 2 to 3 years working experience in customer services, project management, translation, business development or related field.
• Good organizational ability, attention to detail and independent.
• Bachelor’s degree, preferably in translation, communication, linguistic, business or related disciplines.
• At least 2 years working experience in customer services, project management, translation or related field.
• Good organizational ability, attention to detail and independent.
• Superior written and spoken communication skills including fluent capabilities in Cantonese, English and Mandarin.
• Computer skills including Windows, MS Office, Adobe Acrobat and email etc.
• Knowledge in translation/ legal/ financial printing/ publishing field and translation CAT tools is a plus.
• Shift duties and occasional overtime as required.
• Passion for language and appreciation for diverse culture is a plus.
• Immediately available is preferred.
• Less experience will be considered as Project Coordinator.