WhatsApp employer for enquiries
Guest Relations Officer
Hong Kong Football Club 香港足球會
Posted 5 days ago
Causeway Bay
1 year(s) work experience
Dental insurance / Double pay / Education allowance / Five-day work week / Life insurance / Medical insurance / Bonus / Transportation allowance / Marriage leave / Paternity leave / Free duty meal / Birthday leave / Compassionate leave
Job Highlight
- Comfortable Front Desk Counter sitting environment
- Operation hours from 08:00 – 23:00 with 3 regular shift rotation
- Club closure on 1st day of CNY
Job Description
Responsibility:
- Assist members and guests with various bookings.
- Assist members and guest with various applications.
- Issuing various temporary membership cards to members and guests.
- Assist members to check their monthly statements.
- Act as Cashier to collect payment.
- Communicate with different Departments to solve members and guests requests
- To ensure members and guests are following the club rules.
- Building rapport and interact with members and guests.
- Report emergency situation to Superior.
Requirements:
- Holder of Degree / Advanced Diploma or above holder in Hospitality or related discipline
- 1-2 years of experience in customer service industry preferred
- Be independent and presentable in handling front desk and telephone enquires
- Cheerful personality with good interpersonal & communication skills
- Good command of English & Cantonese
- Proficient in MS Word & Excel
- Shift working hours (No overnight shift required)
- Fresh graduate will also be considered
Hong Kong Football Club is an equal opportunity employer giving full consideration to all applicants regardless of race, color, religion, sex, age, disability or family status. Interested parties please send your resume with expected salary and date of availability to the Human Resources Department at [via Apply Now] or WhatsApp at +852 6381 9095 .
HKFC would like to thank all applicants who are interested to join us. All personal data collected will only be used for recruitment purpose. If you are not being invited for an interview within 6 weeks, please consider your application unsuccessful. We will keep your profile for 6 months for future opportunities and will be destroyed after 6 months.
| Job Function | |
| Work Location | Causeway Bay |
| Benefits | Dental insurance / Double pay / Education allowance / Five-day work week / Life insurance / Medical insurance / Bonus / Transportation allowance / Marriage leave / Paternity leave / Free duty meal / Birthday leave / Compassionate leave |
| Education |
Degree
|
| Skills | Communication |
| Spoken Language | Intermediate Cantonese / Intermediate English |
| Employment Type | Full Time |
| Industry | Hospitality / Catering / Club |
About company
Hong Kong Football Club 香港足球會
Hong Kong Football Club (HKFC) was founded in 1886 with a mission to facilitate the development of sporting activities in Hong Kong. Our vision is to be recognised as one of the leading not-for-profit sports clubs in the world. We started with two main sports: rugby and soccer, and with the dedication and enthusiasm of our members, we have evolved into a club which promotes, hosts and plays a total of 11 different sports including hockey, squash, lawn bowls, netball, tennis, badminton, swimming and triathlon, golf and tenpin bowling.
Regarded as one of the finest sporting clubs in Asia, the 64,000-square-metre Club building offers the largest range of facilities among all the sports clubs in Hong Kong. HKFC not only provides Hong Kong with a world-class venue for many major international sports events, such as the Club’s Rugby Tens, Soccer Sevens and PSA Squash Open tournaments, but is also a key contributor to Hong Kong’s thriving sporting and social community.
Website: www.hkfc.com
Regarded as one of the finest sporting clubs in Asia, the 64,000-square-metre Club building offers the largest range of facilities among all the sports clubs in Hong Kong. HKFC not only provides Hong Kong with a world-class venue for many major international sports events, such as the Club’s Rugby Tens, Soccer Sevens and PSA Squash Open tournaments, but is also a key contributor to Hong Kong’s thriving sporting and social community.
Website: www.hkfc.com