Customer Service Officer
Metabev Hong Kong Limited
Posted today
Not Specified
1 year(s) work experience
Five-day work week / Medical insurance / Staff discount
Job Highlight
Job Description
Responsibilities:
Handle daily customer enquiries, orders and delivery coordination
- Process sales orders and invoices accurately in ERP system
- Liaise with internal teams (Sales, Logistics, Warehouse) to ensure smooth order fulfillment
- Follow up on delivery schedules and resolve customer issues promptly
- Maintain customer records and update product and pricing information
- Handle ad-hoc duties assigned by supervisor / management
Requirement:
- Diploma or above in Business Administration, Communication or related discipline
- 1 - 3 years of customer service / order processing experience (F&B, hospitality, trading or logistic industry preferred)
- Good communication and interpersonal skills
- Proficient in MS office and EPR system (experience in SAP will be advantage)
- Good command of spoken and written English and Cantonese
- Responsible, detail-minded and able to work under pressure
- Immediate available preferred
Working location : next to Wong Chuk Hang MTR station
We offer 5.5 days’ work (Alternatively, for every second Saturday, rotation), attractive salary packages and insurance package to right candidates. Please apply with full resume, expected salary and contact phone number by clicking APPLY or sending application to [via Apply Now]
All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.
| Job Function | |
| Work Location | Not Specified |
| Benefits | Five-day work week / Medical insurance / Staff discount |
| Education |
Non-Degree Tertiary
|
| Skills | Communication |
| Spoken Language | Intermediate Cantonese / Intermediate English |
| Written Language | Intermediate Chinese / Intermediate English |
| Employment Type | Full Time |
| Industry | FMCG / Trading / Distribution |
About company
Metabev Hong Kong Limited
An international brand management and distribution company established in 1989 specializing in high quality food & beverage products in Asia Pacific. Our portfolio has been built through a stringent selection process, tailored market entry strategies, and the establishment of close partnerships with both worldwide brands and fast-growing emerging brands. Amongst others, we proudly exclusively import and distribute Peroni beer, Campari, Perrier & Juice, Fever-Tree, Jose Cuervo, Kimbo Coffee, and Pommery Champagne. We are on a constant quest to search for dynamic new alcoholic beverages and liquor brands, and trends in the global market, whilst ensuring a holistic approach to customer service excellence.
Our customers range from Ho-Re-Ca, offices, retail and wholesale, to private home deliveries, which all have one thing in common: a need for consistency, quality, and superior product and customer service.
Our customers range from Ho-Re-Ca, offices, retail and wholesale, to private home deliveries, which all have one thing in common: a need for consistency, quality, and superior product and customer service.