Customer Service Assistant (Work Location: Tsim Sha Tsui)

Key Responsibilities:

• Welcome guests warmly and ensure they feel valued.

• Help with the check-in process, ensuring it’s smooth and efficient

• Offer information about lounge amenities, services, and local attractions

• Address guest inquiries and requests, such as food and beverage orders or special accommodations

• Ensure the lounge is clean, organized, and well-stocked

• Resolve any issues or complaints promptly and professionally

• Work with other staff members to ensure a seamless experience

Requirements:

• DSE or above;

• 2 years of relevant working experience

• Good command of both verbal and written English and Chinese, including Mandarin

• Cheerful, good communication skills, self-motivated, proactive and responsible

• Good computer knowledge of MS Excel & Word

• Immediate availability is preferred

What we offer:

• Discretionary Bonus

• Attendance Bonus

• Medical Insurance

• Staff Recreational Activity

• Overtime Pay

• On-the-job training

How to Apply:

Interested candidates are invited to submit their CV, including their current and expected salary, to april.tam@konicaminolta.com at their earliest convenience.

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.