Operation Executive/Administrative officer – Franchising


North Point
1 year(s) work experience

Job Description

Responsibilities:

  • Maintain good customer service quality

  • Ensure good communications among all campuses

  • Assist the preparation of teaching materials for special programs

  • Assist in set-up of new campuses

  • Provide after-sales service and supporting documents according to school procedures

  • Assist in monitoring student progress, and to provide advice and support

  • Handle enquirers on course information and student services

Requirements:

  • Form 7 education level or above

  • 1-2 year working experience in a customer service or related field is preferred

  • Good command in both spoken and written English as well as Chinese

  • Pleasant personality with good interpersonal and communication skills

  • Proficient in Microsoft Office (Excel, Word, and PowerPoint)

  • Passion for children and young education

  • Flexibility in adjusting hours is required when there is an operational need to do so

  • A good team player

  • 5-day work a week, including Saturdays; prepare to work on some Sundays

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.


Job Function
Work Location North Point
Education
School Certificate / HKDSE
Skills Communication / Organization / Microsoft Word / Microsoft Excel / Microsoft PowerPoint
Spoken Language Intermediate Cantonese / Intermediate English / Intermediate Mandarin
Written Language Intermediate Chinese / Intermediate English
Employment Type Full Time
Industry Education / Training

About company
ABC Pathways School
ABC Pathways Group

Established in 2002, ABC Pathways Group is a leading educational company comprised of English Language Schools and International Kindergartens, Franchising Schools, a PR Agency and a Charitable Organization. The group has enjoyed a long and successful reputation in English language education, catering to children and young adults. ABC Pathways Group operates a total of 13 branches of educational establishments in Hong Kong and Bangkok, including ABC Pathways School, Franchising brand Juniorversity, ABC Pathways International Kindergarten, in addition to Bread & Butter Strategic Consultancy and the ABC Education Foundation.