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Customer Services Representative (Cashier)


Kowloon Tong
2 year(s) work experience
Medical insurance / Bonus / Promotion opportunities / On-the-job training

Job Description

Key responsibilities:

  • Handle daily payment transactions including insurance package payments, answer phone and counter enquiries
  • Process correspondence and documents, including filing and record keeping
  • Communicate with both internal and external stakeholders such as nurses, doctors, wards, patients and contractors
  • Perform other duties as assigned by the supervisors

Requirements:

  • Form 5 (HKCEE) / Form 6 (HKDSE) or above
  • Good command of spoken and written English, Chinese and Mandarin
  • Multi-tasked with good communication skills
  • Minimum 2 years of working experience in handling daily payment transaction
  • Shift duty is required; job rotation to support other customer service teams may also be required

We offer attractive remuneration package and fringe benefits to the right candidates. Interested parties please apply with full resume and expected salary to Human Resources Department, Hong Kong Baptist Hospital, 7/F, HKBH 105 Plaza, 105 Wai Yip Street, Kwun Tong, Kowloon, by email to [our mailbox through Apply Now] or by fax to 2339 4575 on or before 15 August 2025.

The information provided will only be used for recruitment related purposes. All personal information on unsuccessful candidates will be destroyed within 6 months.


Job Function
Work Location Kowloon Tong
Benefits Medical insurance / Bonus / Promotion opportunities / On-the-job training
Education
School Certificate / HKDSE
Skills Customer service / Communication
Spoken Language Intermediate Cantonese / Intermediate English / Intermediate Mandarin
Written Language Intermediate Chinese / Intermediate English
Employment Type Full Time / Contract
Industry Health / Beauty Care / Fitness

About company
Hong Kong Baptist Hospital
Established in 1963, Hong Kong Baptist Hospital is a Christian and non-profit making private hospital dedicated to serving the public and striving to achieve our mission of "In the service of man, for the glory of God". To cope with our continuing growth, we would like to invite high calibre candidates to join our Hospital.