Customer Service
Job Highlight
- 5-day work week
- Office Location: LANDMARK NORTH
- Discretionary Bonus
Job Description
Tasks & responsibilities
1. Responsible for answering customer calls and answering customer questions;
2. Responsible for communicating and coordinating emails with overseas customers to ensure the normal delivery of customer orders;
3. Responsible for accurately recording and classifying customer-related information, and continuously improving service quality;
4. Maintain good customer relationships and create a high-quality service image.
Qualifications & experience
More than one year of work experience (no industry restrictions)
Good command both spoken and written in English and Mandarin
Familiar with MS Office such as Word, Excel, Powerpoint and Outlook
There are no industry restrictions for this position, so it would be better to Apply Now!
-The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.
Job Function | |
Work Location | Sheung Shui |
Benefits | Five-day work week / Marriage leave |
Education |
Degree
|
Skills | Customer service / Problem-solving / Microsoft Word / Microsoft Excel / Microsoft PowerPoint |
Spoken Language | Intermediate English / Intermediate Mandarin |
Written Language | Intermediate Chinese / Intermediate English |
Employment Type | Full Time |
Industry | IT / E-Business |
We have launched a series of smart hardware wallet products, including P series professional version, T series card type, and the latest ultra series. The market covers many countries and regions around the world, including China, Japan, South Korea, the United States, Southeast Asia, etc. The hardware wallet adopts a "hot and cold separation" architecture and uses multiple data encryption transmission methods such as QR code, Bluetooth, and NFC to ensure private keys Never touch the Internet and completely eliminate the risk of private keys being stolen by cyber hackers. Supports secure storage of crypto assets