Academic Services Manager

Technological and Higher Education Institute of Hong Kong

Department / Section : Registry

Ref. no : O/THEi-REG/ASM/04/24

The Technological and Higher Education Institute of Hong Kong (THEi or Institute) offers 22 innovative degree programmes across our 6 Academic Departments, namely Department of Food and Health Sciences, Department of Construction, Environment and Engineering, Department of Sport and Recreation, Department of Hospitality and Business Management, Department of Design and Architecture, and Department of Digital Innovation and Technology, that are vocationally and professionally oriented and developed with significant industry input. All programmes are accredited by the Hong Kong Council for Accreditation of Academic and Vocational Qualifications, and also accredited by the relevant professional bodies where appropriate. THEi prepares Work Ready, Future Ready graduates through our strong applied degree and professional education programmes. All programmes require work integrated learning (WIL) and engage students inactive learning pedagogies including a strong focus on project-based learning involving real-world problem solving with and for local industries and professions. THEi partners closely with industry to provide intensive internship and project opportunities. Students also actively participate in knowledge exchange activities to develop professional insights. THEi is an innovative, professional and entrepreneurial organisation with a commitment to greening and sustainability.

For more information about our Institute, please visit https://www.thei.edu.hk.

Major Duties:

The Registry is responsible for an array of administrative and academic support services to support the strategic development of the Institute, including committee secretariat, academic programme accreditation, academic policies and regulations, student record and graduation.

Reporting directly to the Registrar or Assistant Registrar, the Academic Services Manager is required:

(a) To assist in the formulation and implementation of relevant academic policies, regulations and procedures relating to students and academic affairs, including but not limited to local and non-local student promotion, recruitment and enrolment, quality assurance, examination scheduling, processing of assessment results and graduation;

(b) To lead a team to perform the following tasks:

(i) Student admission, administration and support services for both local and non-local (including mainland) students, on assessment of academic qualifications, programme registration, student record management and liaison with education agents;

(ii) Promotion of degree programmes and admission requirements / process to education agents and collaboration partners;

(iii) Liaison with internal and external units including education agents and education institutions regarding student admission, such as admission interviews and advice of interview outcomes;

(iv) Admission system set-up, enhancements, implementation, testing and data input; and

(v) Collection and refund of tuition and related fees.

(c) To review statistics and reports relevant to admission, enrollment and academic performance for programme planning and accreditation exercises;

(d) To supervise and co-ordinate the work of clerical and supporting staff and ensure timely and effective delivery of services; and

(e) To provide secretarial support to committees, projects, functions and events.

Requirements:

(a) A recognised degree or equivalent, preferably with additional academic or professional qualifications;

(b) At least 5 years of relevant experience at the appropriate level of responsibilities, preferably in the registry of a higher education institute would be an advantage;

(c) Good knowledge and experience in student admission, programme accreditation and administration, quality assurance policies and procedures and student record;

(d) Strong capability in strategic thinking, leading teamwork and time management; and

(e) Strong presentation and interpersonal skills; and good command of written and spoken English and Chinese, preferably including Putonghua.

Notes:

(1) The post is in the rank of Senior Officer.

(2) Shortlisted applicants will be required to attend and pass a written test.

(3) The appointee(s) may be required to perform duties at different sites and outside Hong Kong, and work irregular hours, shifts and on Saturdays and Sundays.

(4) The remuneration package will be competitive and commensurate with qualifications and experience.

(5) The appointee will work on Chai Wan Campus.

Application Procedures:

A completed application form [VTC-1 (Rev. 3/2023)], together with a full curriculum vitae, should be sent to thei-jobs@thei.edu.hk.

Candidates should take note of the following:

(1) Completed application form and detailed curriculum vitae (CV) should be combined into one file in PDF format with a file size below 10MB.

(2) The file should be saved with the applicant’s name as “surname and given name”, e.g. “CHAN Tai-man.pdf”.

(3) For the email subject, please cite “Application for Academic Services Manager (Ref. No.: O/THEi-REG/ASM/04/24)”.

Closing date for application: 2 May 2024

The Institute reserves the right not to fill the post. Personal data collected will be used for recruitment purposes only. Information on unsuccessful candidates will normally be destroyed 12 months after the completion of the recruitment exercise.