Education Counsellor / Operations Officer

About Us

We are a leading education consultancy dedicated to empowering students to achieve their academic dreams. We specialize in guiding students through the entire application process for top-tier overseas universities and international schools in Hong Kong. Our team is passionate, dynamic, and committed to delivering exceptional results and a seamless experience for our students and their families.

The Role: Operations Officer

We are looking for a highly organized and detail-oriented Operations Officer to become the central hub of our consultancy's activities. This is a critical role that ensures the smooth execution of our students' application journeys. You will be the key liaison connecting our counsellors, tutors and writers, ensuring everyone is aligned and projects stay on track.

If you are a proactive problem-solver who thrives in a fast-paced environment and takes full ownership of your work, this is the perfect opportunity for you.

Key Responsibilities:

• Project Management & Coordination: Act as the central point for managing multiple student application projects from start to finish, ensuring all deadlines are met.

• Internal Liaison: Serve as the primary link of communication between all internal stakeholders

• Process Efficiency: Maintain and improve operational workflows to ensure a smooth, efficient, and high-quality service delivery for every student.

• Task Prioritization: Expertly manage your own task list and proactively prioritize activities to meet critical application deadlines.

• Quality Control: Meticulously check application materials, schedules, and communications to ensure accuracy and attention to detail.

Who You Are:

• A highly detailed-minded and organized individual, who notices the small things that make a big difference.

• Someone who demonstrates full job ownership; you are reliable, responsible, and see tasks through to completion.

• A proactive and responsive communicator, both verbally and in writing.

• An efficient and quick learner, able to master new systems and processes rapidly.

• A hard-working team player with a "can-do" attitude, willing to go the extra mile during peak seasons.

• Excellent at task prioritization and working effectively under pressure.

• Bachelor's degree holder, with prior experience in operations, administration, or project coordination being a strong advantage.
• Fluency in English and Cantonese is required; proficiency in Mandarin is a significant plus.