Senior / Manager, IT Applications

We are seeking a highly experienced and driven Senior Manager, IT Applications, to lead our application development and management initiatives for our I&T park. This role will play a pivotal part in aligning technology solutions with business needs, managing third-party vendors, and ensuring the successful delivery and continuous improvement of enterprise applications.

Responsibilities:

• Collaborate with stakeholders to gather and analyze business requirements, translate them into technical specifications and determine the feasibility of proposed solutions.
• Lead and manage vendors to ensure high-quality delivery of application projects throughout all project phases: development, quality assurance, user acceptance testing (UAT), production launch, and subsequent maintenance support
• Provide technical expertise and support to end-users, troubleshooting issues, resolving system errors, and ensuring a smooth and uninterrupted operation of applications
• Maintain comprehensive documentation of applications, including user manuals, technical specifications, and SOP; Facilitate training sessions to educate users on application usage and best practices
• Ensure all applications complying with relevant security standards and regulations, assist to implement appropriate security measures and regular audits and risk assessment on application
• Lead and mentor a team of IT professionals in application management

Requirements:

• Bachelor Degree in Information Technology or related disciplines
• Minimum 12 years of working experience with solid track record of successful delivery of IT application development in IT project & vendor management role
• Prior working experience in sizable property management / property developer is a plus
• Proven ability to lead and manage IT applications team and external service providers
• Strong analytical and problem-solving skills, with a solid understanding of application life cycles
• Business-oriented mindset with the ability to collaborate closely with different teams and business units to deliver high-quality application solutions
• Familiarity with major SaaS platforms such as CRM, HRMS, ERP, PMS & FMS
• Familiarity with smart facilities & building management applications
• Excellent command of verbal & written English and Chinese (both Cantonese & Mandarin)
• Candidate with less experience will be considered as Manager
• Stationed in or Occasional travel to Lok Ma Chau Office is required

Company Benefits:

• Competitive annual leave entitlement
• MPF Top-up benefit
• Medical benefits from Day-1 with extended coverage to dependent(s)
• Dental & Life insurance
• Training sponsorship
• Professional membership fee reimbursement

This position is open to HSITP registered agencies only. Registered agencies must ensure that the candidates have provided written and express authorization to be represented exclusively by their agencies.

Personal data provided will be treated in strict confidence and used for recruitment purpose only. All personal data collected will be used strictly in accordance with employer’s personal data policies, you can access the Personal Information Collection Statement at https://www.hsitp.org/en/career/page/1
Applicants not invited for interview within four weeks after application deadline may consider their applications unsuccessful. Personal data of unsuccessful applicants will be retained for a maximum of two years.