Manager - Business Development (International Freight Forwarding)

This is a strategic, customer-facing sales role focused on acquiring new clients and expanding business with existing accounts. The Manager is responsible for identifying opportunities, developing tailored supply chain solutions, and driving commercial growth within targeted vertical industries. The role supports KLN’s regional and global business objectives by increasing market share and enhancing the company’s presence across key products and trade lanes.

Responsibilities

1.Commercial Responsibilities

Accountable for the result delivery derived from sales activities within the targeted new and additional business Regional /  (Global) Account portfolio, by personally leading opportunities and assist his or her teammates and junior staff through the process of identifying, qualifying, pursuing and winning new and additional business opportunities in collaboration with functional pursuit team members within the KLN network.

2.Pre and Post Sales Responsibilities

• Accountable for ensuring that Value Propositions sold are fully scoped with robust pre and post sales engagement and commitment from commercial, solutions, pricing, carrier management and operational pursuit team members, with ensuing comprehensive SOP’s enabling flawless execution of the sold value proposition, and ensuring contracts / agreements are vetted and authorized by signatories.
• Accountable for being the “Global/Regional Owner” of assigned existing and targeted customers within the portfolio and thereafter engagement with KLN counterparts for multi-regional customers and pursuits.
• Accountable for ensuring that customers meet committed levels of volume and traffic profile, and for proactively addressing shortfalls in commitment, with ensuing renegotiations as necessary.

3.Commercial Footprint expansion

• Accountable for identifying and sharing customer strategies that may provide a platform for future KLN product development and enhancement, with internal KLN product development stakeholders.
• Accountable for capturing and escalating ‘success stories’ from significant customer wins and supporting knowledge transfer to team members for ongoing competency improvement.

Requirements

• Degree holder in Logistics Management or related disciplines with a minimum of 8 years of relevant experience in a client-facing role, preferably in International Freight Forwarding industry
• Able to engage and empathize with less senior influencers and users
• Ability to understand how supply chain solutions may be leveraged to deliver strategic intent across all functions of a client’s business
• Highly developed consultative selling approach, persuasiveness and influencing skills
• Strong knowledge of Logistics process and solution design outlines
• Proven track record of targeting, pursuing and winning a sizeable portfolio of new logo key customers, through combined personal and collaborative selling efforts.
• Proficiency in MS Office
• Proficient in spoken and written English & Chinese

If you have the energy and qualifications to add to our velocity, Please visit KLN Company Webpage to apply or send your CV with your present and expected salary to Human Resources & Administration Department by clicking Quick Apply.

We are an equal opportunity employer and welcomes applications from all qualified candidates. All personal data will be kept in the strictest confidence and will be used for recruitment purpose only. All applicants maybe considered for other suitable positions in KLN Logistics Group Limited. All personal data of unsuccessful candidates will be destroyed.