Patient Service Coordinator (Ref No:.PSC-PSCC-0104-JDB-20260107)

Responsibilities:

• Greet and serve patients and visitors at the Patient Service Centre

• Act as a patient service ambassador at the hospital, assist and provide support to patients and visitors at all times

• Assist patients in admission and insurance arrangements

• Answer telephone and email enquiries regarding the hospital services

• Carry out daily routine task at the Patient Service Centre

Requirement:

• Prior experiences in customer service environment preferred

• Customer-oriented with excellent communication and interpersonal skills

• Team player with positive attitude, and able to work independently and under pressure

• Proficient in English and/or Cantonese. Non-Cantonese Speaking candidates are welcome.

• Good PC skills

• Shift duty required

We offer a competitive remuneration package to the right candidate.  Interested parties please send full resume and expected salary to the Human Resources Manager, Matilda International Hospital, 41 Mount Kellett Road, The Peak, Hong Kong or hr@ matilda.org or by clicking 'Apply Now'.  Please quote the Ref. no. in your email application.

(All personal data provided by applicants will be treated in strict confidence and used only for recruitment purpose.  Only those who are shortlisted will be contacted).