Customer Service Officer

Job responsibilities

• Handle general operations of safe deposit box centre and related administrative work

• Provide quality customer service and maintain harmonious customer relationship
• Coordinate and work with Head Office operations staff
• Comply with the Bank's policies and procedures in carrying out daily work

• Handle customer queries where necessary

Job requirements

• Bank branch operations experience preferred
• At least 1 year's customer service experience
• Good communication and interpersonal skills
• Proactive and supportive attitude
• Customer-oriented
• Active team player
• Candidates with more experience will be considered as Senior Customer Service Officers

Personal data provided by job applicants will be used for recruitment purposes only and will be treated in accordance with the Bank's Personal Information Collection (Employees) Statement and Privacy Policy Statement. Applicants who are not invited for interviews within eight weeks may consider their applications unsuccessful and the personal data collected will be destroyed after two years.