Account Representative

Are you driven by problem solving? Do you thrive working with spare parts and services? Looking no further, MacGregor is looking to hire an Account Representative with sales experience in the marine or offshore field.

The purpose of this role is to promote and sell the organization's products, with a main focus on spare parts and services, while serving as the front line of customer contacts and undertaking any other tasks assigned by management in the best interest of the company.

As an Account Representative, your day-to-day responsibilities will include pursuing sales leads and visiting customers to meet targets, negotiating sales terms and closing orders to achieve revenue goals, and assessing customer needs to recommend suitable products and services. In addition, you will identify, research, and contact prospective customers and build positive relationships that will generate the future sales and repeat business.

More tasks and responsibilities

• Develop and implement sales tactics and TTO action plans, meet and exceed sales budgets
• Plan and execute customer visits, produce reports, collect and share feedback to improve strategies
• Report on customer Installed Base (IB), promote service contracts and follow up on quotes
• Build customer relationships with key stakeholders
• Refer leads, feedback, and competitor data internally
• Monitor order and delivery and escalate support needs

• Pursue account receivables and execute assigned projects
   

This role is part of our Global Services Division. Reporting directly to the Regional Account Manager, North Asia. This position is based in Kwai Fong, Hong Kong.

What you'll need to succeed

Understanding of the marine, shipping, or offshore industries is essential for this position. We are looking for a person with established experience in the Hong Kong market and with competence in Google Workspace. You are a self-driven, customer-focused individual with communication, collaboration, negotiation, and presentation skills, able to work with limited supervision, and you have a desire to further develop yourself and the department.

Ideally you have

• Bachelor’s degree in engineering, marine or business
• 3-5 years of experience within the marine, shipping, or offshore industries in Hong Kong
• Fluent in English language - both verbal and written

Why MacGregor?

Our people are behind every success. People create the technology and product lifecycle solutions that make us great, our people are the ones who innovate, and people drive our business forward. With us you will be part of an international collaborative working culture with challenges and opportunities to further develop yourself professionally. We enable sustainable global maritime operations by maximizing efficiency in cargo and load handling.

Values guide our work

• Integrity steers all our thinking, behaviour and the relationships with our customers and other stakeholders

• Quality is valued in our processes, products and services and helps to improve our customers’ performance and our own competences

• Safety is essential in everything we do

MacGregor is an equal opportunity employer. We recognise that diversity is key to our continued success, and strive to maintain a fair and equitable recruitment process for all applicants.