Telephone Operator (5-Day Work Week)
职位亮点
职位描述
Responsibilities
• Responsible for handling hotel incoming customer calls and transfer calls to respective departments
• Answering guests’ enquiries and assist guests for hotel information
Qualifications
• Certificate or above in hospitality management or related disciplines
• Customer service experience or call centre background is preferred
• Excellent quality-oriented customer service skills
• Good command of both spoken and written English and Chinese. Putonghua is a plus
• Willing to work at shift schedule including morning, afternoon or overnight shift
Competitive remuneration package and career advancement opportunities will be offered to the right candidates. Interested parties should apply with full resume, expected salary and contact details via email: recruit@goldcoasthotel.com.hk, or WhatsApp at 6396 1840.
Please read our Personal Information Collection Statement at https://www.sino-hotels.com/en/job-opportunities/personal-information-collection-statement before submitting your application. Equal opportunities are extended to all candidates and the information provided will be treated in strict confidence and used for recruitment purposes only.
工作种类 | |
工作地区 | 不指定 |
待遇 | 五天工作周 |
教育程度 |
会考 / 中学文凭
|
证书/牌照 | certificate or above in hospitality management or related disciplines |
技能 | 沟通能力 |
口语语言 | 良好粤语 / 良好英语 |
书写语言 | 良好中文 / 良好英语 |
受雇形式 | 全职 |
行业 | 住宿 / 餐饮/ 会所 |
For more information, please visit us at: www.goldcoasthotel.com.hk