Solution Consultant/ Specialist (Pre-sales, ERP, Finance, HR)

Responsibilities:

• Identify, understand and define customer needs, objectives and business requirements.

• Attend meetings with potential Clients to determine technical and business requirements and ensure that all necessary information is collated prior to producing a solution.

• Provide Pre-Sales support including requirement gathering and preparation of solution proposal, presentation and demonstration.

• Mobilize and coordinate for project kick-off to ensure a smooth transition from presales to service delivery stages.

• Engage in system implementation stage as escalated coordinator role and liaise with internal assigned development owners and external technical service delivery counterparts.

• Manage change requests with customers, internal development team owners and external partners when customer issues and discrepancies arise.

Requirements:

• Degree holder in Information Technology or related discipline.

• 3 years in pre-sales experience with different systems (Yonyou/ Kingdee/ SAP/ Multiable/ Flexsystem/ Workday/ IPL) will be an advantage

• Excellent and effective communication skills in both English and Chinese

• Exceptional customer-facing skills

• Immediately available is preferred

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