Service Advisor (Motors)

Responsibilities:

• Provide professional advice, cost quotation and quality customer services to customers regarding aftersales service
• Build up excellent customer relationship
• Follow up closely with customers to ensure all service request are being attended efficiently
• Work with workshop mechanics to ensure smooth operation of service center
• Prepare service documents, verify job order and keep track of the service progress
• Support aftersales administration and logistics duties
• Handle ad-hoc projects to be assigned

Requirements:

• F.5 or above
• At least 2 years’ relevant experience in aftersales service for automotive industry
• Self-motivated, Strong networking, excellent interpersonal skills
• Able to work under pressure and customer oriented
• A good team-player with pleasant personality
• Valid HK Driving license of Class 1 & 2
• Good command of both written & spoken English and Chinese
• Familiar with MS Office and Word Processing (English & Chinese)

Working Location: Tsuen Wan / Kwai Chung / Chai Wan / Yuen Long