IT Technical Support Engineer(Network)

Responsibilities:

• Provide support, monitor, setup and configuration on CCTV, server, system, network infrastructure and applications.
• Carry out system maintenance including installation, troubleshooting, disaster recovery planning, backup jobs monitoring.
• Software and hardware upgrade, day-to-day system administration and technical support services.
• Manage LAN/WAN/WIFI, Setup site to site VPN,Internet, Intranet, Firewall (Fortigate, Palo-Alto, H3C), VM, Windows Servers etc.
• Responsible for helpdesk support to in-house end users and branch shops.
• Perform ad hoc projects as assigned by IT Manager.

Requirements:

• Degree or Diploma holder in Computer Science, Information Systems, or any other related qualifications.
• Holder of MCSE/MCITP & CCNA/CCNP qualification will be an advantage.
• 3 years or above working experience in system and network administration is preferred.
• Reliable, hardworking, and willing to work under pressure.
• Experience in MS Windows server (AD, O365, MS SQL, Exchange, DNS, DHCP etc.) and Desktop (Windows 11/10/7) environment.
• Able to work independently and under pressure, self-motivated, responsibility and able to learn. Work at non-office hour if necessary.
• Good interpersonal and communication skills.

Job Highlights:

• Work life balance, 5-days work per week
• Medical benefits
• Staff purchase discounts
• Birthday Leave

The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the Group/ Company.