IT Support / IT Assistant

Town Health Corporate Advisory and Investments Limited

Town Health was established in 1989 and is one of the largest healthcare groups with the longest history in Hong Kong.  The Group’s shares migrated from the GEM and listed on the Main Board of the Hong Kong Stock Exchange (Stock code: 3886) in 2008.  The Group’s core businesses include (i) provision of medical and dental services in Hong Kong; (ii) managing healthcare networks and provision of third party medical network administrator services in Hong Kong; and (iii) provision of medical and dental services, as well as hospital management and related services in the People’s Republic of China.  We take pride in our employees and offer attractive benefits through competitive packages.  We invite dynamic individuals with high caliber to join in the growth of our Group.

IT Support / IT Assistant

Job Responsibilities

• Provide remote and on-site technical support to office and clinic users for PC, network, system, software, and hardware support
• Set up computers and install software for users
• Perform IT hotline services and create & manage IT support tickets in IT helpdesk ticketing system
• Perform inventory management for IT assets
• Perform and monitor daily and monthly server backups
• Handle ad-hoc IT related tasks

Requirements

• Diploma or above in Computing/Information Technology or related disciplines
• Minimum 1-2 years of relevant work experience
• Familiar with Windows 10/11, Windows Server, Active Directory, Microsoft O365, Veeam, Synology NAS
• Knowledge of networking and network device, TCP/IP, DNS, WAN/LAN, Firewall, Switch, Router, Access point, VPN
• Strong analytical, communication, and interpersonal skills
• Strong self-learning ability
• CCNA/ Microsoft /ITIL or others IT related certificate holder would be an advantage
• Knowledge of cloud computing technologies (AWS, Azure, Alicloud) would be an advantage
• Good command of spoken and written English, Chinese and Mandarin
• Fresh graduates will also be considered

We adopt a 5-day work week and offer an attractive remuneration package to the right candidate.  Interested parties, please send your detailed resume with current and expected salary to the HR Department by e-mail: hr-thca@townhealth.com

Data collected will be used for recruitment purposes only and personal data of unsuccessful applicants will be destroyed after 12 months.