Assistant Sales Administrator

We are looking for high calibre Assistant Sales Administrator who crucial role in supporting the sales team, managing customer relationships, and ensuring smooth coordination between sales, production, and logistics.

About RCL Display Ltd

RCL Display Ltd is a leading full-service LCD display manufacturer headquartered in Hong Kong, with a manufacturing facility in Dongguan. We specialise in providing design, development, and manufacturing services for LCDs, TFTs, touch panels, and integrated embedded solutions, tailored to the needs of global clients, particularly in industrial and automotive sectors.

With over 34 years of dedication to the display industry with total HMI integration solutions, RCL has built a strong reputation in product excellence and innovation. For more information, please visit www.rcldisplay.com.

Core Responsibilities

1. Sales Support

Assist the sales team with administrative tasks, including customer inquiries regarding product availability and delivery timelines.

2. Order Management

• Process customer orders, ensuring accuracy in product specifications, quantities, and pricing.
• Coordinate with the production and inventory teams to confirm product availability and lead times.

3. Production Coordination

• Act as a liaison between the sales team and the manufacturing department to communicate customer requirements.
• Ensure the manufacturing schedule aligns with delivery commitments.

4. Logistics and Delivery

• Coordinate with the logistics team to arrange shipping and delivery of products.
• Track shipments and provide customers with delivery updates.
• Resolve any delivery issues, such as delays, damages, or incorrect shipments.

5. Reporting and Documentation

• Prepare sales reports, forecasts, and performance summaries for management.
• Maintain accurate records of sales orders, invoices, and delivery schedules.
• Monitor and analyze sales trends and provide valuable insights to the sales team.

Key Skills for a Sales Administrator

• Communication Skills: Strong verbal and written communication to interact with customers, sales staff, and factory teams.

• Organizational Skills: Ability to manage multiple orders, deadlines, and reports simultaneously.

• Attention to Detail: Ensuring accuracy in order processing, pricing, and reporting.

• Problem-Solving: Handling customer complaints and resolving logistical or production issues.

• Technical Knowledge: Familiarity with manufacturing processes, inventory systems, and sales software (e.g. Excel, Word, Flexsystem, ERP systems etc.).

Daily Workflow

1. Review incoming customer orders and confirm product availability with the factory.
2. Update customers on order status and delivery timelines.
3. Coordinate with the production team to prioritize urgent orders.
4. Generate sales reports for management
5. Collaborate with logistics to arrange shipping and resolve delivery issues.

Qualifications and Requirements

·       Secondary graduated or above

·         > 1- 3 years experience in orders follow up and arrange shipment

·         Good command in both written and spoken Cantonese, Mandarin and English.

·         Hong Kong SAR Permanent work rights.

·         Fresh graduate is also considered.

What We Offer

We are a growing company seeking talented professionals to join our team. We offer a competitive remuneration, a full range of employee benefits, and opportunities for career growth and international exposure.

How to Apply

• Interested candidates are invited to submit their resume and cover letter, including expected salary, via email/ .

Enquiry: (852) 26618335
*Personal data provided by applicants will be used for recruitment purposes only.