Sales Operations Executive

Sales Operations Executive prepares sales documentation, follows-up post-negotiation administrative and communication work. A great portion of their time is spent on communicating and handling customer requests.

Specific responsibilities include dealing with trade displays and promotions with KA customers, and key communication between retailers and trade marketing team. Ideal candidates for the role are efficient and adaptable workers with good all-round coordination abilities, including a working knowledge of spreadsheets. They must have excellent customer service skills and be good organisers.

Scopes of Role:

• Providing trade promotion and display support to Key Account Manager
• Handling customer requests
• Maintaining good customer relations
• Producing reports, internal & external forms and maintaining master file
• Maintaining customer records
• Help on trade spend process
• Arranging logistics of product samples

Expectations:

• Diploma degree or above
• Min 1 year or above working experience in sales coordination
• Good command of English and Chinese
• Independent, self-motivated, well organized, highly responsible and detail minded
• Ability to adapt in a fast paced, dynamic team environment
• Strong multi-tasking ability and a good team player
• Good interpersonal and communication skills
• Proficiency in PC operations such as Word, Excel and PowerPoint
• Can work under pressure