Customer Service Representative (CRG)

Responsibilities:

• Handle customer enquiries of delivery service by emails and calls
• Handle shipment tracing, clearance and claim paperwork follow up
• Update customer the follow up result in timely manner
• Compile reports for the department, support frontline operation and clerical work
• Perform any ad hoc duties assigned by supervisor

Requirements:

• F.5 or above
• 1 year customer experience in hotline center or shipping industry (Fresh graduates will also be considered)
• Willing to learn
• Have passion for logistics industry
• Able to work under pressure and independently
• Customer-oriented with strong communication skills
• Immediate availability is preferred

What we can offer:

• Attractive Salary Package
• Fixed Bonus
• Discretionary Bonus
• 5-day work week (Mon-Fri)
• Paid Annual Leave
• Family Medical Insurance
• Life Insurance
• Training Opportunities
• Career Development Opportunities
• Stable, Open and Friendly Working Environment
• Work Location: Lai Chi Kok (nearby MTR Station)

Interested parties please send your full resume with recent and expected salary by clicking APPLY to submit your application.

UPS is an Equal Opportunities Employer committed to embrace diversity and inclusion. The Program is open to all applicants meeting the basic requirements and will be evaluated irrespective of gender, age, marital and family status, disability, sexual orientation and race.