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Business Analyst (CRM project)
Spiakl Tech Limited (Tsim Sha Tsui)
3 days ago
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Business Analyst (CRM project)

Spiakl Tech Limited
Posted 3 days ago

Tsim Sha Tsui
5 year(s) work experience
Five-day work week / Medical insurance

Job Description

We are looking for a Business Analyst (CRM project) to join our client's fast-growing team. 

Responsibilities: 

  • Provide system support and handle business user enquires on CRM system and enable business users to perform business operations.

  • Collaborate with key stakeholders to collect, analyse, and document business requirements. Identify pain points, inefficiencies, and opportunities for improvement in the current CRM system.

  • Liaise with IT technical teams, including architecture, infrastructure, integration and cybersecurity requirements and specifications.

  • Facilitate meetings with stakeholders and IT Teams to gather requirements, validate proposed solutions, and resolve conflicts or ambiguities.

  • Work with the vendors to design, develop and implement the solutions that fits the business requirements.

Requirements:

  • Bachelor’s degree in Computer Science, Information Systems or related field.

  • Have a minimum 5 years of business analysis and project management experience.

  • Proven experience as a Business Analyst, with a strong focus on CRM project and system.

  • Strong understanding of CRM concepts, functionality, and best practices, with experience working on Salesforce, Microsoft Dynamics, and/or SAP CRM is preferred.

  • Strong analytical and problem-solving skills and the ability to translate business needs into clear and concise requirements.

  • Familiarity with Agile or Waterfall project management methodologies.

Benefit:

  • 5 days work week (Mon - Fri)

  • Medical insurance

Interested parties please send your full resume with current and expected salary & notice period via email to: recruitment.hr@ spiakl. com or click “Apply Now”. No expected salary mentioned in the resume will not be considered.
All collected information will be kept confidential and used for recruitment purposes only.


Job Function
Work Location Tsim Sha Tsui
Benefits Five-day work week / Medical insurance
Education
Degree
Employment Type Full Time
Industry IT / E-Business

About company
Spiakl Tech Limited
Spiakl Tech was a IOT Solution Company

We supply Global Sourcing included
- I.T. Staff Secondment / Hardware / Software / IP PABX / Cabling
- Infrastructure Design and Build Service
- Project management Service

Our Business Partner Included
- Telecom Company
- Hospitality Solution Company
- I.T. Service Provider / Hardware Distributor

Our Customer Across Industry
- Banking / Insurance
- Transportation / Public Services Provider
- Real Estate Developer