Junior Engineer

We are currently looking for a dynamic and results-oriented Junior Engineer to join our team at XP Global.

As a Junior Engineer, you will drive business growth by understanding customer needs, providing technical solutions and effectively articulating the value of our products or services.

Your role will be pivotal in effectively communicating technical information to customers and helping to develop and maintain relationships to build trust.

This is an exciting opportunity to contribute to our company’s success and be part of a high-performing sales team in a competitive market. If you’re passionate about sales and innovation, we invite you to apply.

We offer competitive compensation packages, health & medical benefits and a positive work culture that emphasises work-life balance and recognises the contributions of our employees. Being an equal opportunity employer, we invite candidates of all backgrounds to apply. 

Objectives of the role

• Understanding customer needs and aligning product offerings with their requirements.
• Providing solutions and guidance to customers throughout the sales process.
• Conducting product demonstrations.
• Collaborating with the sales team to identify and qualify sales opportunities.
• Developing and maintaining customer relationships to increase customer satisfaction and loyalty.

Your tasks

• Understand our product/service’s technical features, functionalities and benefits.
• Study customer needs, pain points and business challenges and create a customized sales proposal with the sales team.
• Conduct product demonstrations to showcase key features and functionalities and address technical questions and concerns from customers.
• Provide pre-sales support by answering inquiries and participating in sales meetings.
• Liaise with the engineering or technical team to address technical concerns or requirements.
• Develop and deliver technical documentation, including user manuals, technical specifications and product training sessions.
• Provide post-sales support to customers, including technical troubleshooting and customer training, ensuring their satisfaction with the product or service.
• Give active feedback and insights from the market to the product development and marketing team.
• Participate in sales meetings, trade shows and industry events to promote our products or services.
• Stay updated on industry trends, market dynamics and competitor offerings.

Required skills and qualifications

• High Education in engineering, or a related field.
• 1 year of experience, Fresh graduates are also welcome.
• Demonstrable experience in presenting technical products and services to customers, providing expert advice and troubleshooting customer queries.
• Interpersonal and communication skills with the ability to build rapport and establish strong relationships with customers and internal teams.
• In advance problem-solving and analytical skills, with the ability to identify customer needs and propose innovative solutions.
• Self-motivated and target-driven with a proven track record of meeting or exceeding sales targets and driving revenue growth.
• Ability to work independently and collaboratively within a team.
• Willingness to travel is preferred.
• Training is provided.

Preferred skills and qualifications

• Microsoft Office, AutoCAD, SketchUp
• Strong negotiation and persuasion skills.
• Language proficiency in multiple languages (English, Mandarin) to cater to a diverse customer base.
• Experience working with cross-functional teams, including product development and marketing.

Offer

• Location: North Point
• 5 days work
• Double pay
• 12 days annual leave
   

Interested parties please send us your detailed resume including current and expected salary by clicking "Apply"