Operation Manager (Security Industry)

Main purpose of the role:

The Operations Manager is responsible for managing the operational matters of a division of Guarding Services.

Responsibilities:
 

• Lead the Operations Officers and Schedulers to achieve the operational management objectives of the division;
• Deliver high quality of services to customers and handling complaints;
• Deliver effective security solutions to satisfy customer needs;
• Monitor the manpower scheduling to ensure they are deployed in a cost effective manner;
• Make operational decisions on manpower posting;
• Manage all front-line staff in his or her division and be responsible for all staff related matters;
• Set up and execute training plan for front-line officers;
• Proactively deploy staff retention strategies to the division
• Ensure compliance with all relevant company policies and procedures;

Requirements :
 

• Proficiency in spoken and written Chinese and English
• Proficiency in computer applications (etc Chrome Office / MS Office)
• Higher Diploma / Associate Degree holder or above or any equivalent academic qualification
• Holder of valid HK driving license no.1
• Minimum 2 years' experience in Security / Disciplinary Force ; with at least 1 year in people management experience

Our Company is an equal opportunity employer and welcomes applications from all qualified candidates.  The personal data provided will be used for consideration in your application for the applied post and other suitable positions in the G4S.  Applications who are not invited for interview within 6 weeks may consider their applications unsuccessful.  All personal data of unsuccessful candidates will be destroyed after 6 months.