Services Delivery Supervisor

Responsibilities:

• Lead the secondment service team at various customer premises

• Maintain and monitor daily on-site operations

• Oversee the progress of project life cycles and ensure high levels of service delivery in 

• Conduct on-site service reviews with customers to understand their satisfaction and drive continuous improvement in service quality

• Prepare reports, procedures, and manuals as required

• Handle ad hoc tasks and new business as needed

Requirements:

• High Diploma or above in any discipline

• Minimum 5-7 years of working experience in customer services

• At least 3 years of experience in a supervisory role

• Strong people management, presentation, communication, and facilitation skills

• Proficiency in PC applications, including Word, Excel and PowerPoint

Interested parties please provide your full resume with current and expected salary, available date by clicking "Apply Now“.

All information provided by applicants will be treated in strict confidence and used for recruitment purpose only. All personal data of unsuccessful applicants will be retained for 12 months for future recruitment purpose and will then be destroyed.