IT Project Officer II (2-year contract, renewable)

Responsibilities:

• Assist in the implementation and management of IT projects, including new system deployment, system revamps / upgrades, and system enhancements.

• Coordinate with internal teams and external vendors to ensure timely delivery of project milestones.

• Monitor project progress and prepare status reports for stakeholders.

• Document system configurations, procedures, and user guides.

• Arrange user training sessions and develop instructional materials to promote effective use of IT systems.

• Provide technical support to end users, troubleshooting system issues.

• Support IT Manager in evaluating new technologies and recommending improvements.

• Ensure compliance with IT policies, data protection standards, and security protocols.

• Provide support during events and perform any other IT duties as assigned.

Requirements:

• Bachelor's degree / professional training in Information Technology, Computer Science, or related field.

• Preferably with 3 years’ work experience and proven experience in IT administration and support or project coordination.

• Excellent problem-solving and troubleshooting skills.

• Strong understanding of IT systems and user support practices.

• Proficient communication and interpersonal skills. Good command of written and spoken English, Mandarin, Cantonese.

• Ability to prioritize tasks and work under pressure. Strong sense of responsibility. Attention to details and accuracy in work.

• Strong willingness to keep up with the latest technology trends and continuously learn new skills.

• Experience with cloud technologies such as AWS or Azure is a plus.

• Experience with CRM, data analysis system and tools or funding / payment system is an advantage.

• Identification with Oxfam’s mission and vision is a must.

Closing date for application: 17 July 2025

You are invited to send your application letter, curriculum vitae with your current and expected salary and date of availability to Human Resources Manager by email to hr@oxfam.org.hk.

At Oxfam Hong Kong, our culture is shaped by our values, which reinforce what we care about and how we do things. Our five core values are: Justice, Empowerment, Inclusiveness, Accountability and Innovation. Learn more about Oxfam Hong Kong here: https://www.oxfam.org.hk.

Oxfam is committed to preventing any type of unwanted behavior at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us. Note: All offers of employment will be subject to satisfactory references and may be subject to appropriate screening checks, which can include criminal records and terrorism finance checks.

(Data collected will only be used to process job applications. Applicants who are not invited for an interview within six weeks from the closing date can assume that their application was unsuccessful. All related information will be kept up to 12 months and all personal data will be destroyed afterwards.)

Oxfam Hong Kong is an equal opportunities employer.